All Courses

Join Cheryl Perdomo and ECO Canada on July 11, 2024, from 10:45 am - 12:00 pm MT for an insightful webinar to initiate your journey into Management Systems aligned with ISO standards.

This online workshop explores strategies organizations can use to become more trauma-informed, extending beyond individual projects to cultivate a culture of improved awareness and sensitivity at all levels within the organization.

Join us for our upcoming workshop Environmental Compliance and Legislation Auditor Training, for entry-to mid-level environmental auditors looking to enhance their skills and knowledge in conducting environmental compliance audits in Canada.

Join us in person in Markham, ON, on June 6th from 8:30 am to 4:30 pm ET.

This course has been crafted to address the unique challenges and opportunities that small to medium-sized businesses encounter when implementing D.E.I. initiatives. From cultivating a culture of inclusivity to navigating the complexities of equity in hiring and promotion, each module is tailored to provide practical insights and actionable strategies that resonate with the specific needs and constraints of SMEs.

Introduction to the GROW (Goal, Reality, Options, Will) coaching model and role-playing exercises. Practice coaching conversations to provide constructive feedback and set achievable goals.

Uncovering new customer behaviours and preferences to create unforgettable interactions is the cornerstone of success in customer experience (CX). This workshop explores the strategies and techniques needed to forge genuine connections and customer relationships.  Sign up now to learn more about how you can improve your customer connection skills!